Integrate Zendesk with HubSpot to automate your work
How Zapier works
Zapier makes it easy to integrate Zendesk with HubSpot - no code necessary. See how you can get setup in minutes.
Select a trigger from Zendesk
Setup an action from HubSpot
That’s it! You just connected Zendesk to HubSpot
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Set up your first integration
Quickly connect Zendesk to HubSpot with a Zapier template.
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Frequently Asked Questions about Zendesk + HubSpot integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Zendesk and HubSpot
What data can be transferred between HubSpot and Zendesk?
How do triggers work in the HubSpot-Zendesk integration?
What actions can be automated with this integration?
Is there a way to manage field mapping between the two systems?
Can we sync communication history between HubSpot and Zendesk?
Are there any pre-set workflows available for use?
How often is data synchronized between HubSpot and Zendesk?
Connect Zendesk and HubSpot to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Practical ways you can use Zendesk and HubSpot
New customers support tickets get added to CRM.
When a new ticket is created in Zendesk, Zapier can automatically create a new contact in HubSpot. This ensures that all customer interactions are tracked in one place, improving customer relationship management and follow-ups.
Business owner
Sync new ticket details to CRM.
Whenever a new ticket is created in Zendesk, Zapier instantly creates a corresponding deal or contact in HubSpot. This integration streamlines the workflow by ensuring support tickets are synced with sales and marketing efforts.
Customer support ops
Log Zendesk ticket metrics for analysis.
Trigger an update every time a new ticket is created in Zendesk, and Zapier will log the details into HubSpot custom objects. This allows data science teams to analyze ticket trends and improve service strategies based on data-driven insights.
Data science
Capture customer issues as tickets.
When sales reps log issues or feedback from customers in HubSpot, Zapier creates corresponding tickets in Zendesk. This ensures customer issues are tracked and resolved efficiently, while keeping sales teams informed.
Sales ops
Track employee inquiries as tickets.
When employees submit inquiries or requests using internal forms logged via HubSpot, Zapier automates the creation of tickets in Zendesk. This ensures HR can efficiently manage and resolve staff requests within their existing support framework.
HR & recruiting opsConnect Zendesk and HubSpot to unlock the power of automation
With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
